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Ombudsman's Office

Creation and Purpose of the Office
Duties of the Office

How to Contact the Ombudsman

Funding the Office


Creation of the Ombudsman Office

The office of the Ombudsman for Owners in Common-Interest Communities and Condominium Hotels was created by the State Legislature in the 1997 Session with the passage of Senate Bill (SB) 314.  SB 314 is now codified in Nevada Revised Statutes (NRS) Chapter 116The office was created to assist homeowners and board members in common interest communities to better understand their rights and obligations under the law and their governing documents.  The scope of the office was broadened with the passage of SB 451 in the 1999 Session (also codified in NRS 116).  SB 451 required the office to compile an informational database about registered associations and authorized the Ombudsman to request certain records from associations.  The bill further authorized the Ombudsman to request that the Common-Interest Community and Condominium Hotels Commission to issue a subpoena for the attendance of witnesses and the production of books and records.

Duties of the Office

The Ombudsman for Owners in Common-Interest Communities and Condominium Hotels shall: 

  • Assist in processing claims submitted to mediation or arbitration pursuant to NRS 38.300 to 38.360, inclusive; 

  • Assist owners in common-interest communities to understand their rights and responsibilities as set forth in this chapter and the governing documents of their associations, including, without limitation, publishing materials related to those rights and responsibilities; 

  • Assist persons appointed or elected to serve on executive boards of associations to carry out their duties; and 

  • Compile and maintain a registration of each association organized within the state which includes, without limitation: 

    • The name, address and telephone number of the association; 

    • The name of the person engaged in property management for the common-interest community or the name of the person who manages the property at the site of the common-interest community; 

    • The names, mailing addresses and telephone numbers of the members of the executive board of the association; 

    • The name of the declarant; 

    • The number of units in the common-interest community; and 

    • The total annual assessment made by the association.

Funding of the Ombudsman's Office

The office is funded through an assessment of no more than $3.00 per year, per unit in each community that is not exempt in accordance with NAC 116.800.

How to Contact the Ombudsman's Office

The Ombudsman's office is in the Las Vegas office at

2501 East Sahara Avenue, Suite 202
Las Vegas, Nevada 89104-4137
Phone: (702) 486-4480
Toll Free Phone (877) 829-9907

 

 

Nevada Real Estate Division
LAS VEGAS OFFICE

2501 East Sahara Avenue, Ste. 102
    Las Vegas, Nevada 89104-4137
    (702) 486-4033
    Fax: (702) 486-4275
Email:
realest@red.state.nv.us

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Nevada Real Estate Division
CARSON CITY OFFICE
788 Fairview Drive, Suite 200
    Carson City, Nevada 89701-5453
    (775) 687-4280
    Fax: (775) 687-4868
Email:
realest@red.state.nv.us